Emirati feminine frontline warriors breaking boundaries in emergency well being care with UAE’s Nationwide Ambulance

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Ohoud Al Serkal (left), Woraija Al Ketbi (centre) and Shaikha Alhefeiti — the three Emirati Emergency Medical Technicians.
Picture Credit score: Equipped

Sharjah: Emirati girls have been trailblazers within the area, breaking social taboos concerning girls’s roles in the neighborhood. Emirati girls paramedics, who’re on the frontline of emergency medical care, spoke to Gulf Information concerning the powerful emotional challenges their jobs pose.

For 30 courageous UAE nationwide girls who joined Nationwide Ambulance over the past three years the chance was too good to move by. Earlier this month, one other 23 extra Emirati females formally joined the service after efficiently finishing an intensive full time programme wherein they gained the required theoretical data and sensible expertise to take up a full-time place as Emergency Medical Technicians (EMT) with Nationwide Ambulance. Emirati girls EMTs proceed to outnumber their male counterparts accounting for nearly 85 per cent of Emirati EMTs at Nationwide Ambulance.

Presently, greater than 60 ambulance automobiles patrol the roads of the Northern Emirates, 24 hours a day, responding to emergency calls, offering excessive requirements of emergency pre-hospital care. Their main job is to supply fast response and acceptable assist on scene within the incidence of sickness, harm, accidents, main incidents and public well being disaster to residents, residents and guests throughout the emirates of Sharjah, Ajman, Umm Al Quwain, Ras Al-Khaimah and Fujairah.

Nationwide Ambulance’s Emirati Emergency Medical Technicians (EMT) advised Gulf Information that their ardour to assist others and provides again to their communities had been the principle driving pressure behind their resolution to hitch Nationwide Ambulance. In addition they expressed their hope to develop into a optimistic position mannequin to encourage different girls to hitch them in serving the nation.

The ladies Gulf Information spoke to stated being a part of an emergency crew is difficult, however, with time, they managed to beat the difficulties and discovered how to deal with them. One stated: “The toughest level within the job is responding to an incident that entails youngsters, who both handed away, had been severely injured or abused. Nonetheless, all of them expressed that nothing is extra rewarding and satisfying than saving somebody’s life or serving to somebody of their second of want.

In addition they agreed that extra Emirati girls wanted to be inspired to develop into Emergency Medical Technicians, particularly throughout this important time the place there’s extra demand than ever on scientific companies. One advised us: “We do want extra Emirati girls on this subject. Being an EMT provides us a way of nationwide pleasure as we’re in a position to serve the group and provides again to our nation.”

Gulf Information interviewed EMTs Ohoud Al Serkal, Woraija Al Ketbi and Shaikha Alhefeiti and requested them about their achievements and challenges.

GULF NEWS: How was the expertise as a UAE nationwide girl member at Nationwide Ambulance, particularly within the emergency occupation?

Solutions: Ohoud Al Serkal: Becoming a member of Nationwide Ambulance has given us the prospect to do one thing significant and provides again to our nation by providing us the chance to develop into certified emergency medical paramedics who’re in a position to serve on the frontline. 


Woraija Al Ketbi: Working within the EMT occupation is a really distinctive and attention-grabbing expertise for girls. It has its challenges and typically may be tiring and nerve-racking, nevertheless, this occupation is supposed for compassionate individuals who thrive by serving to others.

Woraija Al Kitbi-1619103596538
Woraija Al Ketbi.
Picture Credit score: Equipped

Shaikha Alhefeiti: Inside a brief interval of being on this occupation, we discovered the best way to take care of the challenges and overcome the obstacles, and the extra incidents you reply to, you develop into extra resilient as you acquire extra power and self-confidence and develop into extra skilful and match. In addition they expressed pleasure in representing their nation and in coping with lots of people from many alternative nationalities.

Query: What challenges and difficulties have you ever confronted thus far?

Ohoud Al Serkal-1619103590268
Ohoud Al Serkal
Picture Credit score: Equipped

For Ohoud Al Serkal, the principle problem at all times is to remain targeted on saving the lives of a affected person regardless of all obstacles whether or not it was the severity of their case or having to take care of a panicking member of the family who need you to do all you possibly can to avoid wasting their cherished one. For Shaikhah Alhefeiti, the sight of useless youngsters could be very tough. This can be very powerful after we see or expertise such conditions. It is rather painful to see a baby in a important situation or see his or her relations in ache.

In the meantime, for Woraija Al Ketbi, the language element is usually a problem dealing with us whereas doing our job. There are some nationalities which might be tough to take care of due to the language issue — equivalent to Hindi, Russian, German and French. Additionally the issue of constructing stability between working day and evening, the change in sleeping hours resulting from working in shifts was tough at first, however she stated that they had overcome it.

Query: Do you’ve gotten the will to finish the journey, or would you like one other profession that’s quieter and fewer demanding of bodily and emotional effort?

Shaikhah Alhefeiti: We by no means wish to depart this occupation. 
Ohoud Al Serkal: Now we have ambitions and we wish to develop ourselves within the subject of emergency medical companies (EMS).

Query: Have you ever succeeded in making a stability between your profession and your commitments as a spouse, mom or member of the family?

Woraija Al Ketbi: For first responders, staying at residence isn’t an possibility in the course of the COVID-19 pandemic and whenever you return residence after a shift, you wish to be sure that your family members are protected against COVID-19. Ohoud stated We’re fortunate as a result of we get the assist from our mother and father. They’re pleased with us and for what are doing. The UAE management’s assist has been invaluable and the truth that we are actually thought of ‘frontline heroes’ actually helped in getting increasingly assist from the group and relations. Regardless of all of the challenges, with the assist we get from our households and communities and the satisfaction we get from serving others we now have succeeded in making a stability between work and household life.

Query: Any phrase of advise for girls who wish to be part of this occupation?

Woraija Al Ketbi: You ought to be a powerful, impartial, bodily match, affected person and keen to dedicate your life to this profession.

Query: Inform us about essentially the most memorable instances that you’ve got responded to because you joined the service.

Woraija Al Ketbi: I used to be an oral and dental well being specialist however determined to change careers by changing into an EMT. I keep in mind one of many instances we responded to was a affected person who had a extreme head harm and a shoulder dislocation. He appeared very terrified, as he was an individual of willpower and had issue in communication. I used to be among the many employees who responded to the case, and since I had earlier expertise in signal language, I used to be in a position to calm him down till he was taken to the hospital. Regardless of his ache, he was completely satisfied within the presence of emergency crew who had been in a position to talk with him in signal language. This case made me really feel proud that I used to be in a position to present help and I’d always remember the smile on the affected person’s face.

Shaikhah Alhefeiti has graduated from the United Arab Emirates College in Molecular Biology and labored as a instructing assistant on the identical college earlier than becoming a member of Nationwide Ambulance as an EMT. She stated: “I’ll always remember the day we responded to a little bit boy who fell from the eleventh flooring of a constructing.

Shaikhah Alhefeiti-1619103593188
Shaikhah Alhefeiti.
Picture Credit score: Equipped

“He had a number of fractures and he went right into a traumatic cardiac arrest. It was my first time to take care of this and I used to be anxious and anxious over the silent mom who was in shock sitting subsequent to her son. It was painful seeing her in that state of affairs. So I needed to management my feelings and begin serving to my colleague to resuscitate the little boy and provides correct administration. We did our greatest and moved him to hospital for additional remedy, however sadly he handed away. Working with sufferers within the paediatric division is essentially the most tough regardless of how a lot expertise we now have.”

Ohoud Al Serkal, an Emergency Medical Technician, stated: “Our profession is definitely a life-saving job and targeted on serving humanity, we get distinctive instances on a regular basis however the biggest satisfaction we really feel is after we save a life. It’s a nice feeling! I’ve witnessed many unusual instances, however the worst was the abuse to a one-month-old woman by her father. I couldn’t neglect the sight of the child. Particularly as a mom myself, it was onerous. We undergo a variety of emotional stress, however we are able to’t present them in entrance of the sufferers’ households. I used to be relieved after we had been in a position to give the child the medical help wanted and after we got here to know that she had been granted the required intervention from household safety companies.”

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